Privacy Policy

Typhenia takes your personal privacy very seriously. We will strictly comply with relevant laws and regulations and implement secure technical measures to ensure that your personal information is not leaked, misused, or tampered with. The following is our privacy commitment:

Personal Information Collected

Information you provide when registering and placing an order: such as your name, mobile number, email address, shipping address, and payment information. This is used to process your order, fulfill your logistics needs, and provide after-sales service.

Purchasing behavior information: such as browsing history, search history, and order history. This is used to optimize website recommendations and improve service quality.

Device and technical information: such as browser type and IP address. Your address, device model, etc. are used to ensure the normal operation of the website and prevent security risks.

How Your Personal Information is Used

Used to fulfill your shopping orders: including order confirmation, logistics delivery, invoicing, etc.

Used to provide customer service: such as responding to your inquiries, handling after-sales issues, and notifying you of order status.

Used to optimize the user experience: providing personalized product recommendations based on your shopping preferences and improving website features and services.

Used for security: preventing fraud, theft, and other risks, and protecting your account and transaction security.

Personal Information Protection Measures

Your sensitive personal information (such as payment information) is stored and transmitted using encryption technology to prevent unauthorized access.

Access to your personal information is restricted to necessary personnel, who must adhere to strict privacy protection standards.

Your personal information will not be sold or rented to third parties unless you have expressly authorized or disclosure is required by law or regulations.

Your Rights

You have the right to log in to your account to review and modify your personal information, and you may also request to cancel your account. (Upon account cancellation, we will cease using your personal information and delete or anonymize it as required.)

If you believe our handling of your personal information has violated your legal rights, you can contact us through our customer service email to file a complaint.